Privacy Policy

Effective Date: January 2026

Tandem West Glass, Inc. (“Tandem West,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us via email, phone, or text message.

If you have questions about this policy, please contact us at info@tandemwest.com or 833-GLAZIER (833-452-9437).

Information We Collect

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and operating system

• Pages visited and time spent on the site

• Referring website or search terms

This information is used solely for website performance, analytics, and security purposes. It is not used to identify individual visitors.

Information You Voluntarily Provide

You may choose to provide personal information by:

• Submitting a contact form

• Sending us an email

• Calling or texting our business phone numbers

• Requesting quotes, invoices, or project information

This information may include:

• Name

• Company name

• Phone number

• Email address

• Project or billing details

We use this information only to respond to your inquiry or provide requested services.

Text Messaging (SMS) Privacy

If you provide your phone number, you may receive text messages from Tandem West Glass related to:

• Project updates

• Scheduling or coordination

• Billing or payment matters

• Administrative or customer service communications

Important SMS Disclosures

• Message frequency varies

• Message & data rates may apply

• Consent is not a condition of purchase

• You may opt out at any time by replying STOP

• Reply HELP for assistance or contact us at 833-GLAZIER

👉 We do NOT sell, rent, or share mobile numbers or SMS consent with third parties for marketing purposes.

Cookies

Our website may use standard cookies to enhance functionality and analyze site traffic. Cookies do not store personal information and can be disabled through your browser settings without affecting site access.

How We Use Information

We use collected information to:

• Respond to inquiries

• Provide services and customer support

• Send transactional or informational communications

• Improve website functionality and user experience

• Maintain security and prevent misuse

Information Sharing

We do not sell or share your personal information. Information may only be disclosed:

• To service providers assisting with operations (billing, communications, IT)

• When required by law or legal process

All service providers are required to maintain confidentiality.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage users to review their policies.

Children’s Privacy

Our services are intended for business use. We do not knowingly collect personal information from children under the age of 13.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

Contact Us

Tandem West Glass, Inc.
📞 833-GLAZIER (833-452-9437)
✉️ info@tandemwest.com
🌐 www.tandemwest.com